Service Systems Design
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Service design is the activity of planning and organising people, infrastructure, communication, media and components of a service in order to improve its quality, the interaction between service provider and customers and the customers’ experience.Services are becoming a dominant part of our economy, besides being part of our everyday life. Information Technologies increase the possibilities for services to address the basic needs of our lives: nowadays, you do not need a car if you use a car-sharing service, you do not need to worry about your lunch if you can order it online and you can book your flight or pay a bill whenever you want. New concepts such as social networking, crowd sourcing and open platforms are also inspiring innovative solutions and new lifestyles.his master’s programme will give you the technical, conceptual and methodological tools to work in this promising and innovative professional area.
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Admissions Requirements
Applicants should have a bachelor's degree with a major in Medialogy, Art and Technology, IT Communication and New Media, Interaction Design, Architecture and Design, architecture, design, or human-centered informatics. Applicants from non-anglophone countries must provide proof of English proficiency. The application deadline for non-EU students is November 1.
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Program Information
Aalborg
North Denmark Region
9220
Denmark
- 2 years
- Full Time
- On Campus Learning
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