When you purchase a membership from Beyond the States, the subscription will renew unless canceled by the customer by sending an email to firstname.lastname@example.org with the word, “Cancel” in the subject line. We prefer to handle these requests directly with our customers rather than involving credit card companies, so we can get a better understanding of our customers’ experiences with our offerings.
If you cancel your membership prior to the renewal billing, you will not be billed. If you request cancellation within a reasonable time (14-21 days) after being billed, we will issue a full refund less the transaction fees our credit card processor charges us (typically less than $5).
Our memberships are considered “fully earned” after purchase, therefore we do not issue partial refunds for cancellation requests within the subscription term, beyond the terms outlined above.
Please contact us if you have any questions.